After my Octavia was routinely serviced, Skoda wrote to me asking if I
was a happy bunny. They asked that I complete an on-line questionnaire
about my 'recent experience with Garland Motors'.
I spent 15 minutes filling in the pages and then clicked 'EXIT' - which
seems to be the point at which replies are submitted. Anyway nothing
happened; the button 'clicked' but it all just sat there.
It won't accept entries from Linux OS !!
I had a look at the 'Customer Service - Contact Us' part of the
'skoda.co.uk' website and got an error message when I tried to submit
something. It seems that their Market Research company 'Maritz Research'
uses Microsoft software.
I had a moan at Skoda about it by telephone (not via their 0870- number:
01908 601601 does the trick) but think this failing needs further publicity.
--
Tony Wood
(from netbook)
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