Hi,
On 14/07/11 12:19, Chris Dennis wrote:
> What does the team think? Would moving to BT be a mistake?
>
There are very few ISPs I would want to move to less than BT.
The vast majority of friends that have asked me for help with broadband
problems has been with BT. Their offshore customer service has been
singled out as being particularly poor.
To top this, it has recently become public that the BT Homehub allows BT
access to your internal network:
http://www.theregister.co.uk/2011/05/24/bt_snooping/
I would recommend IDNet.net as an ISP. They are the best service I've
ever had and I miss them since I had to change to Virgin. The promise no
blocking or throttling and no contention once your data reaches their
network. Their customer service is based at their HQ in the UK and calls
are answered by the engineers that run the service. On there pro home
packages your line is registered as a business which puts you into the
traffic priority class so you win even in the evenings.
The best router I've ever had was a Draytek 2820n. Yes, it's a £150
router but it got me an extra 1.5Mb (5.5Mb, up from 4) over the figure I
was getting with my old cheap modem. I would also recommend the
following steps:
* Get an XTE2005 filtered faceplate for your master socket from
ADSLNation.co.uk (if your modem is connected to your master socket
- filters not needed on the other sockets)
* If not, use their XF-1e filters on all sockets.
* If you have a Sky box either put a 2nd filter on it or disconnect
it from the phone if you're out of your 12 month lock in.
* Get one of their twisted-pair modem cables.
Cheers,
Paul.
