Re: [Hampshire] Open Source CRM

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Author: jay bennie
Date:  
To: Hampshire LUG Discussion List
Subject: Re: [Hampshire] Open Source CRM


Sent from my iPhone

> On 13 Aug 2014, at 14:44, Edward Beckmann <edward.beckmann@???> wrote:
>
> Robin
>
> I'm a tad confused - a search shows Full Circle Podcast (your email address) as a sideshoot of Full Circle Magazine, which supports the Ubuntu community. If that is you guys then I would have thought you have all the information in house somewhere. If that's not you, then there needs to be a discussion about one of you changing your names to reduce confusion.
>


from personal experience SugarCRM
is a bait and switch production, and not a high quality product.

> Your question - Sugar CRM has a community edition which can be run on a server free of charge (though do remember that not all open source software = free to use however you like). I've used it for several years during which time it needed little attention. Your main cost will be in setting up a server and the application properly, and like any software that's a necessary investment in expertise. There is a demo site that you can use to try out what it can do, but I think it's in the top couple of CRM systems worldwide.
>
> Also consider Zoho, which I think has a community edition.
>
> If it looks as if you need a lot of customisation to get a package to work for you, consider how you do your admin. A lot of systems work well as delivered and if you are willing to adapt to the way the package is written you will save loads of effort compared to making it fit all of your own admin details. Unless of course your admin system just has to be done a certain way to work at all.
>
> Contact me offline if you need, my details are easy enough to find.
>
> Good luck
>
> --
> Ed
> --
> Please post to: Hampshire@???
> Web Interface: https://mailman.lug.org.uk/mailman/listinfo/hampshire
> LUG URL: http://www.hantslug.org.uk
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--
Please post to: Hampshire@???
Web Interface: https://mailman.lug.org.uk/mailman/listinfo/hampshire
LUG URL: http://www.hantslug.org.uk
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