On Friday 22 June 2012 10:43:44 Brad Rogers wrote:
> If BT attend and no fault is found,
> it's a minimum of £80.
Over £300 apparently last time I had to crawl around on the floor plugging
routers and cat5e into almost inaccessible sockets.....
But I don't know, of course, whether it was a more or less idle threat.
Incidentally, Zen told me that the reason they can lean on BT and get rapid
resolution is because BT knows Zen eliminates other, internal, problems
before involving BT.
Lisi
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