Author: Imran Chaudhry Date: To: hampshire Subject: [Hampshire] Due Diligence of Service Providers
This is one for the Sysadmins or IT Manager type people.
We're assessing service providers for offsite backup of hosted
business data. The business data resides in Software-as-a-Service type
offerings that have no provision for historical backups (eg. you
delete a document and it's gone forever).
The backup service providers are often US-based small businesses who
outsource functions to other service providers such as Amazon Web
Services. What is the best way to perform "due diligence" on these
small companies?
What I'm doing is something like:
* Google search
* Crunchbase profile
* emailing their support dept lots of questions
* Get testimonials
* read reviews in trade press and customer reviews
