On Friday 20 July 2012 12:05:20 Rob Malpass wrote:
> > And I have found quoting to be very useful.  It concentrates people's
> > minds wonderfully!
>
> Thanks Lisi.   I'm 99% sure it won't come to that.
No - it rarely does.  But it is useful to know what arrows one has at one's 
disposal!!  And I did once use it to great effect.
Lisi
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