Author: Jim Kissel Date: To: Hampshire LUG Discussion List Subject: Re: [Hampshire] Open Source CRM?
Daniel Pope wrote: > Jim Kissel wrote:
>> Daniel Pope wrote:
>>> Has anyone had experience of open source Customer Relationship Manager
>>> software
>>> and would care to recommend something?
>> Internally, we've running Sugar and are reasonable happy with it. The
>> customer account is the centre of its universe. Everything hangs off
>> that. It doesn't have the best trouble reporting/tracking system. I no
>> experience with its e-mail campaign. It's there, but I can't comment
>> weather it good, bad, or indifferent.
>
> I had a peek at Sugar but I'm put off by the fact that it's non-free.
Even worse that being Open Source, they are working with Microsoft!
>
> Dan
>
>